We bought the Groupon and the Food was Excellent! The chicken was seasoned to perfection and juicy. The plantains were extremely flavorful. I advise to get there early for a parking space. This place is hopping with customers.
— Laureen and Robert R

This is the second time I've eaten at Pollo Factory. Both times I've ordered the chicken; however, I definitely want to order some of their other dishes. I saw one person order the fried fish and it looked delicious. I recommend trying the fried yuca and fried plantains. The frijoles negros (black beans) and rice are also very tasty sides. The place is not fancy but it's clean. My only complaint if you will is the tiny plastic ware besides that I have nothing bad to say.
— Z A - YELP

This place is the real deal. The chicken is always tender and each time is like the first time. Plantains are hard to make properly but they do it. Let's just say I've refused to visit commercial chicken joints since I found this place.
— Kanda K.

I've gotta be one of the luckiest kids around. I work in Falls Church and a co-worker brings me free El Pollo Rico (friends with a manager). Then I come home and live 2 minutes from something just as delicious. Now, since I only eat EPR as carryout- 15-20 minutes after it arrives- I might be missing out on some of the crispiness that other people are talking about. As far as flavor, fries (yes, I LIKE the fries) and yellow sauce (I DON'T like spicy), however, they are downright identical. Best in Sterling.
— Josh R. - YELP