This is the second time I've eaten at Pollo Factory. Both times I've ordered the chicken; however, I definitely want to order some of their other dishes. I saw one person order the fried fish and it looked delicious. I recommend trying the fried yuca and fried plantains. The frijoles negros (black beans) and rice are also very tasty sides. The place is not fancy but it's clean. My only complaint if you will is the tiny plastic ware besides that I have nothing bad to say.
— Z A - YELP

I work for a shipping company in Sterling and all of our employees love your chicken. We usually buy from your Sterling Park location and take the carry out. I think we buy more and more each week because the chicken's so tender and tasty. Many of us enjoy the hot green sauce too. I think I go through 3 cups of it between just a quarter chicken and the beans and rice. Good work, guys. We're big fans
— Jake Queern

This place is the real deal. The chicken is always tender and each time is like the first time. Plantains are hard to make properly but they do it. Let's just say I've refused to visit commercial chicken joints since I found this place.
— Kanda K.

The food was the best I have had in years. AMAZING is an understatement. WOW!!!
— Joe Blythe